Refund and Cancellation Policy

Refund and Cancellation Policy

At Sajdhaj Creations, we prioritize customer satisfaction and strive to provide the best service possible. Please review our refund and cancellation policy below for both domestic (India) and international orders.

1. Refund Policy

• Domestic Orders (India):

  • Refund requests are accepted within 48 hours of purchase. To be eligible, please initiate the refund request within this period.
  • Once we receive your refund request, our team will review it, and if approved, the refund will be processed within 5-7 business days back to your original payment method.

• International Orders:

  • We operate a No Refund Policy for international orders.
  • If you have any concerns or issues with your order, please contact our management team at supporta@sajdhajcreations.com for further assistance.

2. Cancellation Policy

• Order Cancellations:
  • Orders can only be canceled if the request is made within 24 hours of placing the order.
  • To cancel your order, please email supporta@sajdhajcreations.com with your order details, and our team will confirm the cancellation status.
  • Orders cannot be canceled once they have been processed or shipped.

3. Exceptions

• Customized or Made-to-Order Items:
  • Orders for customized or specially made items cannot be refunded or canceled once processing has started.

4. Contact Us

If you have any questions or require assistance, feel free to reach out to us at supporta@sajdhajcreations.com. Our team will be happy to assist you with any queries or issues.

Thank you for shopping with Sajdhaj Creations and understanding our policies. We aim to provide the best experience possible, and your satisfaction is important to us.